Frequently Asked Questions
Common questions about CitoHR and how to get the most out of the platform.
How do I get started with CitoHR?
Sign up for a free account at www.citohr.com. Once registered, you can start adding employees and configuring your organization settings. Check out our Quick Start guide for detailed instructions.
Is CitoHR compliant with UK regulations?
Yes, CitoHR is fully compliant with UK regulations including GDPR, HMRC requirements, and UK employment law. Our platform automatically handles RTI submissions, tax calculations, and other compliance requirements. Learn more in our GDPR Compliance section.
Can I import existing employee data?
Yes, you can import employee data using our CSV import feature. Download the template from the Employees section, fill in your data, and upload the file. See our Employee Management guide for detailed instructions.
How does payroll processing work?
CitoHR automates payroll processing including tax calculations, National Insurance contributions, and HMRC reporting. Simply run payroll for each pay period, review the calculations, and approve. The system handles all compliance requirements automatically. Learn more in our Payroll Processing guide.
Can I integrate CitoHR with other software?
Yes, CitoHR offers integrations with popular accounting software (Xero, QuickBooks, Sage), email providers, and calendar systems. We also provide a comprehensive API for custom integrations. See our Integrations documentation for details.
Is my data secure?
Absolutely. CitoHR uses industry-standard encryption for data storage and transmission. We're GDPR compliant and follow best practices for data security. Access controls, audit logs, and regular security audits ensure your data is protected. Learn more about our security measures in our GDPR Compliance section.
How do I get support?
You can contact our support team via email at support@citosoft.co.uk or visit our Support Center. We also have comprehensive documentation and a Troubleshooting guide to help you resolve common issues.