Sickness Management

Overview

The Sickness feature allows you to report when you're unable to work due to illness. Sickness absences are tracked separately from leave and help organizations monitor attendance and comply with UK employment law.

Accessing Sickness Management

1. Log in to your CitoHR account
2. Click on Sickness in the main navigation menu

Reporting a Sickness Absence

Report when you're unable to work due to illness:

1. Navigate to the Sickness page
2. Click the "Report Sickness" or "New Sickness" button
3. Fill in the sickness report form:
   • Start Date - First day of sickness (required)
   • End Date - Expected return date (or leave blank if ongoing)
   • Reason - Brief description of illness (optional but recommended)
   • Fit Note Required - Indicate if a doctor's note is needed
4. Click "Submit Report"

Updating a Sickness Record

Update your sickness absence if your return date changes:

1. Navigate to the Sickness page
2. Find your current sickness record
3. Click on the record to view details
4. Click "Edit"
5. Update the end date or other information
6. Click "Save Changes"

Viewing Your Sickness History

Review your past sickness absences:

1. On the Sickness page, scroll to "Your Sickness Records"
2. You'll see a list of all your sickness absences with:
   • Start and end dates
   • Duration (number of days)
   • Reason
   • Status
   • Fit note status
3. Filter by date range if needed

Uploading a Fit Note

Submit a doctor's certificate when required:

1. Navigate to your sickness record
2. Click "Upload Fit Note" or "Add Document"
3. Select the fit note file (PDF or image)
4. Upload the document
5. The fit note will be attached to your sickness record

Viewing Team Sickness (Managers)

As a manager, monitor your team's sickness absences:

1. On the Sickness page, you'll see a "Team Sickness" section
2. View all current and past sickness absences for your team members
3. See:
   • Team member names
   • Sickness dates
   • Duration
   • Fit note status
4. Filter by team member or date range

Understanding Sickness Policies

Your organization may have specific policies regarding sickness:

• Reporting deadlines (e.g., report by 9 AM on first day)
• Fit note requirements (typically after 7 days)
• Sickness pay entitlements
• Return to work procedures
• Bradford Factor calculations

Related Features

• Leave Management - Request planned time off
• Calendar - See sickness absences on the calendar
• Reports - View sickness reports and analytics