From Challenge to Success
See how we transform your HR challenges into streamlined solutions
The Problem
In a small UK company the founder is the HR department. People ask the same questions about holiday, sick pay and expenses, and the answers sit in a PDF nobody can find.
Our Solution
An assistant that answers from your own staff handbook and leave records. It can point someone to the sickness rule or their remaining holiday. It does not decide a grievance or confirm a visa.
How It Works
Publish the handbook, sickness policy and expense rules in CitoHR
An employee asks in plain English, for example “How do I report sickness?”
The assistant answers from those documents, or from their holiday balance
Questions about a grievance, a dismissal or right to work go to a person
You can see which questions people ask, and which policy is missing
Key Benefits
Staff get the policy answer without waiting for the founder
Holiday and sickness questions use the live record, not a guess
The assistant does not make legal or disciplinary decisions
Free for a team of up to five people
Why Choose This Solution
Questions a UK team actually asks
An AI HR assistant is useful for a company of about 5 to 50 people when the founder is still the person everyone messages. It should answer from your handbook and your leave records. These are the questions worth turning on first.
- How many days of holiday do I have left?
- How do I report sickness, and when do I need a fit note?
- Who approves an expense, and what is the limit?
- Where is the disciplinary and grievance policy?
- Can I carry unused holiday into next year?
What it should refuse
- Whether someone should be dismissed or given a warning
- Advice on how to run a grievance or a redundancy
- A decision on whether a document proves the right to work
- A change to pay, a contract, or a tax code
Those stay with a manager. The assistant’s job is to show the written rule and the live balance. Read the longer note on what an AI HR assistant does for a UK SME, or start from the policy library the answers come from.